Product Details
Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Good
Listed - A month ago
Ships From - California
Est. Publication Date - May 1993
Seller Description
Dust jacket has a few worn edges and there are 3 folded page corners within the book. Picked up used for work and no longer need.
Overview
Raving Fans: A Revolutionary Approach to Customer Service
ISBN: 9780688123161
Publisher Description
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a boomin...
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