Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Good

Listed - 3 months ago

Ships From - Florida

Est. Publication Date - May 1993

Raving Fans: A Revolutionary Approach to Customer Service

Publisher Description

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a boomin...