Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Excellent

Listed - 6 months ago

Views - 1

Ships From - Pennsylvania

Est. Publication Date - May 2001

Be Our Guest (1st Edition, 2001): Perfecting the Art of Customer Service

Publisher Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Ins...