Crucial Confrontations: Tools for Talking about Broken Promises, Violated Expectations, and Bad Behavior

by: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

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Product Details

Category - Non Fiction / Body, Mind & Spirit

Format - Paperback

Condition - Excellent

Listed - 2 years ago

Views - 36

Wishes - 6

Ships From - Texas

Est. Publication Date - Sep 2004

Overview

Crucial Confrontations: Tools for Talking about Broken Promises, Violated Expectations, and Bad Behavior

Publisher Description

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and i...

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