The Ultimate Question 2. 0 (Revised and Expanded Edition)

by: Fred Reichheld, Rob Markey

$14.00

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The Ultimate Question 2. 0 (Revised and Expanded Edition)

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Product Details

Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Like New

Listed - 2 years ago

Views - 6

Ships From - Pennsylvania

Est. Publication Date - Sep 2011

Overview

The Ultimate Question 2. 0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

Publisher Description

In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: "Would you recommend us to a friend?" By asking customers...

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