Product Details
Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Good
Listed - A year ago
Views - 7
Ships From - Illinois
Est. Publication Date - May 1993
Seller Description
No dust jacket
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Product Details
Seller Description
No dust jacket
Tags
Overview
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a boomin...
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