Category - Non Fiction / Philosophy

Format - Hardcover

Condition - Fair

Listed - 2 years ago

Views - 2

Ships From - Florida

Est. Publication Date - May 1999

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Publisher Description

In DISCOVERING THE SOUL OF SERVICE Leonard L. Berry goes beyond the scope of his previous works on service quality to show how flourishing service companies can sustain their success. Focusing on 14 c...