Product Details
Category - Non Fiction / Business & Economics
Format - Paperback
Condition - Excellent
Listed - 2 years ago
Views - 15
Ships From - Michigan
Est. Publication Date - Sep 2003
Overview
Be Our Guest: Perfecting the Art of Customer Service
ISBN: 9780786853946
Publisher Description
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Ins...
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