Light Hardcover (1 lb or less)

Florida

Learning everywhere

Joanne S. Black

The Breakthrough System That Will Leave Your Competition in the Dust

A leading expert on referral selling outlines practical steps for managers on how to generate business productively and profitably, in a guide that outlines a five-step plan for encouraging customer loyalty, making effective presentations, and overcoming key obstacles. 30,000 first printing.

No More Cold Calling

b4d35f97-a052-4834-8550-4f20476217fa-0

Ram Charan

10 Tools You Can Use Monday Morning

A noted business consultant introduces his nine-step program for creating profitable, sustainable, internally generated growth in a business, in a handbook with useful tools, anecdotes, and real-life business stories.

Profitable Growth Is Everyone's Business

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Mark C. Thompson

Bonita S. Thompson

Marshall Goldsmith

Frances Hesselbein

Light Paperback (1 lb or less)

21 Ways to Double Your Value

Provides twenty-one ways to increase personal value, obtain admiration from others, and gain an edge in the competitive business world.

Admired

ae012425-8a15-4844-89be-655f42261e59-0

Ronald Finklestein

Scott Michael Zimmerman

Noah St John

Tony Alessandra

Paperback (1 to 2 lbs)

Discover how your behavioral style will help or hinder your business growth. Follow the platinum rule: Do unto others as THEY would have you do unto them.

The Platinum Rule for Small Business Mastery

f3cb0bf9-2c7d-42aa-bcb7-56c64db5f3d5-0

Jordan Adler

Creating Your Dream Life Through Network Marketing

Unravel the mystery around creating a large residual income in network marketing! Have you ever wondered if the average person can really make it big in network marketing? Have the secrets to success in network marketing always been a mystery to you? Have you given up on your dream lifestyle because it just seems too difficult or too far out of reach? Beach Money shows you how to compress a 30-year career into 3 to 5 years, design your life around your free time instead of around your work schedule, and turn your yearly income into your monthly income!

Beach Money

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Richard Lewis

The author shares his experiences during World War II as a bomber pilot in the Eighth Air Force flying out of England.

Angel on My Wing

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Donald L. Kirkpatrick

James D. Kirkpatrick

Heavy Hardcover (2 to 4 lbs)

The Four Levels

Donald Kirkpatrick's four - level model for evaluating training programs has become the most widely used approach to training evaluation in the corporate, government and academic worlds. In the third edition of this classic bestseller, Kirkpatrick offers new ideas and procedures for continued quality evaluation of the four levels in today's modern workplace.

Evaluating Training Programs

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Frank W. Abagnale

Hardcover (1 to 2 lbs)

The Ultimate Identity Theft Prevention Plan

Examines the growing problem of identity theft, explaining how easy it is for anyone to assume someone else's identity, the devastating impact of such a crime, ways identity thieves work, and concrete ways to protect oneself against the crime.

Stealing Your Life

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Kelly McDonald

Know It or Blow It Rules for Reaching Diverse Customers

Reach new and diverse customer groups and expand your market share The standard approach to marketing is to look for as many people as possible who fit one core customer profile. How to Market to People Not Like You challenges this traditional thinking about core customer bases, giving you a new approach to expand your customer base and your business. Arguing for focusing on customer values rather than demographics, How to Market to People Not Like You reveals how you can grow business and profits by targeting those who are different from your core audience, rather than those who share similarities. Reach unfamiliar new market segments with your products Learn how to engage micro-segmented customer groups Author's company was named one of the top ad agencies in the US by Ad Age Find out How to Market to People Not Like You, understand the needs and values that distinguish diverse customers, and reach their hearts, minds, and wallets.

How to Market to People Not Like You

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Kenny Harper

Jen DeVore Richter

Manny Torres

The Rockstar Professional's Guide to Marketing Success: Volume 1

If you're launching a new small business or struggling with making smart marketing decisions for your existing business. Then you need this book now! Did you know that more than 90% of the businesses in the United States are small? 60% of the U.S. population works in a small business. While the American Dream is alive and well, unfortunately, 80% of small business' fail in the first 18 months. The entrepreneurial spirit and the US economy in general depend on small business success and you can be part of the 20% that succeed and Amplify Your Business all the way to the top. One of the main causes for small business failure is preventable. This business failure can be traced to a lack of small business marketing knowledge. This is especially true in today's environment, as the media landscape changes rapidly. Become a Rockstar Professional What This Book is About: Amplify Your Business empowers business owners with actionable insights to improve marketing results while saving time and money. Amplify Your Business: The Rockstar Professional's Guide to Marketing Success is Volume 1 of a 3-part series planned that moves the business professional through 11 levels of marketing success. Like the volume dial on your radio, you may start at level 2 or 3, but with the right actions, over time you can move up to levels 7, 8, 9 and even beyond. The goal is to provide realistic actionable advice so that progress can be made through time. Here's what you'll learn: - Level 1: Get in tune with your clear objective, bold vision, inspired mission and reasoned motivation. - Level 2: Sharpen your awareness of your "story" and ways to brand that story. - Level 3: Plan to rock with a smart marketing plan and strategic marketing decisions. Gains will be achieved at each level by self and business assessments, knowledge gains, and action items that we call Amplifiers. Completing each amplifier helps you move through the level and to the next level. Our special Dialers and Drainers section at each level gives you ways to increase your passion and practice energy-producing behaviors while avoiding energy draining thoughts and behaviors. Along the way, we'll provide what we call Tweaks, tips and strategies to avoid leveling off and staying on the insufferable "marketing energy plateau" for too long. We've designed the AMP Series to create positive marketing energy and business growth. It's about movement from one level to the next in your marketing strategy. The AMP Series is about success, but it's also about deliberate, focused action. Amplify Your Business Book Reviews ""It is excellent! You hit the nail on the head and provide so much good information that is useful to all entrepreneurs."" --Michelle G., Consultant ""I've never felt so motivated, yet challenged in a great way, to clearly define my objectives, make the vision BOLD, have such a profound and inspiring Mission statement which motivates me and drives me to better serve my clients and co-workers. Rock My Image has peeled back the "layers of the onion" and gone deeper inside the vision, mission statement process and WOW!!! There will be amazing results!! This will be a must read for anyone who wants to be at the top of their field.""-- Jason O, Attorney

Amplify Your Business

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The business of the 21st century 

Russell Brunson

Robert Kiyosaki

The Underground Playbook to Find Your Message, Build a Tribe, and Change the World

Expert Secrets helps people find their message and then create a mass movement of people who will pay them for that advice.

Expert Secrets

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Never used guided journal to help you notice the good in every day!

Finding gratitude (guided journal)

Harper Lee

A Novel

An historic literary event: the publication of a newly discovered novel, the earliest known work from Harper Lee, the beloved, bestselling author of the Pulitzer Prize-winning classic, To Kill a Mockingbird. Originally written in the mid-1950s, Go Set a Watchman was the novel Harper Lee first submitted to her publishers before To Kill a Mockingbird. Assumed to have been lost, the manuscript was discovered in late 2014. Go Set a Watchman features many of the characters from To Kill a Mockingbird some twenty years later. Returning home to Maycomb to visit her father, Jean Louise Finch—Scout—struggles with issues both personal and political, involving Atticus, society, and the small Alabama town that shaped her. Exploring how the characters from To Kill a Mockingbird are adjusting to the turbulent events transforming mid-1950s America, Go Set a Watchman casts a fascinating new light on Harper Lee’s enduring classic. Moving, funny and compelling, it stands as a magnificent novel in its own right.

Go Set a Watchman

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Kallie George

When Mona the Mouse stumbles across the wondrous world of the Heartwood Hotel in the middle of a storm, she desperately hopes they'll let her stay. As it turns out, Mona is precisely the maid they need at the grandest hotel in Fernwood Forest, where animals come from far and wide for safety, luxury, and comfort. But the Heartwood Hotel is not all acorn soufflé and soft moss-lined beds. Danger lurks, and as it approaches, Mona finds that this hotel is more than a warm place to spend the night. It might also be a home.

A True Home

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Ed Gash

Proven Techniques from a Winning Coach

Beyond the Hashmarks

8bbf74ff-d963-40a7-8b17-7e9e4aa2bc44-0

Gary Lear

The Seven Elements of High Performance

Leadership Lessons from the Medicine Wheel

f7aae131-031a-4588-8411-0039bfa5e887-0

Gallup

James K Harter

Business & Economics

The Elements of Great Managing

Combines the results of interviews with employees and managers from around the world with research in psychology, game theory, and other fields to explain how to apply an understanding of human nature to promote a company's success.

12: the Elements of Great Managing

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Oswald Chambers

James Reimann

Charles F. Stanley

Provides daily meditations on selections from the Scriptures dealing with faith, vision, prayer, obedience, repentance, forgiveness, suffering, and holiness

My Utmost for His Highest

8749b04a-9401-4c4a-b16d-63c0cbec27ea-1

Ken Blanchard

Sheldon Bowles

A Revolutionary Approach to Customer Service

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Raving Fans

a3946488-173f-48e6-a863-014a0d5874a8-1

Marcus Buckingham

Curt Coffman

What the World's Greatest Managers Do Differently

Explains how good managers can select, focus, motivate, and develop their employees in order to transform talent into performance

First, Break All the Rules

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Debra Fine

How to Win Clients, Deliver Great Presentations, and Solve Conflicts at Work

We all know what it's like to put off an important conversation at work--whether asking for a raise or promotion, or telling an employee that there's a problem with his or her performance. Now Debra Fine, conversation and communication guru, shows us how to come out on top of those dreaded office chats--and how to achieve what we want in each situation. Debra includes specific advice on exactly what to say, when to say it, and what body language to use to achieve the desired results. Learn how to: Become skilled at the art of quiet negotiation Determine your "sales" message Keep meetings on track and stick to an agenda Analyze what your body language conveys (often it's not what you think!) Overcome public-speaking fears Offer feedback to employees and bosses alike in a constructive, productive way Reduce conflict in the office and with customers and clients Fire someone or deny someone an expected promotion Inform that longtime supplier that his products haven't met with quality standards lately, and tell that major customer that her shipment is going to be late Master e-mail and voice messaging etiquette, and make a positive impression every time . . . and much more. The Fine Art of The Big Talk is the perfect book for CEOs, managers, and principals, as well as staff and administration, who want to gain techniques that result in improved work environments, increased revenues, and positive interactions in the workplace.

The Fine Art of the Big Talk

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Stephen R. Covey

In The 7 Habits of Highly Effective People, author Stephen R. Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems. With penetrating insights and pointed anecdotes, Covey reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity -- principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

The Seven Habits of Highly Effective People

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Katelynn Dempsey

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