Category - Non Fiction / Self Help

Format - Paperback

Condition - Excellent

Listed - 4 months ago

Est. Publication Date - Apr 1998

Winning Without Intimidation: How to Master the Art of Positive Persuasion in Today's Real World in Order to Get What You Want, When You Want It

Publisher Description

"Success is based 10 percent on technical skills and 90 percent on people skills." Have you ever had to deal with a customer service representative who was not providing good customer service? How abo...