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    Bullies, Tyrants, and Impossible People

    by: Ronald M. Shapiro, Mark A. Jankowski, James Dale

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    Bullies, Tyrants, and Impossible People

    Bullies, Tyrants, and Impossible People

    By: Ronald M. Shapiro

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    Bullies, Tyrants, and Impossible People

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    Overview

    Publisher Description

    Presents a guide to dealing with difficult people in daily life, providing step-by-step techniques for neutralizing emotions and acting wisely at work, home, and life.