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    by: Jeff Toister

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    Getting Service Right

    Getting Service Right

    By: Jeff Toister

    Getting Service Right

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    Getting Service Right
    Categories
    Non Fiction
    Business & Economics

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    Overview

    Publisher Description

    Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.Rather than offering another set of customer...

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