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    by: Peggy Carlaw, Vasudha K. Deming

    The Big Book of Customer Service Training Games

    Categories
    Non Fiction
    Business & Economics
    The Big Book of Customer Service Training Games

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    The Big Book of Customer Service Training Games

    The Big Book of Customer Service Training Games

    By: Peggy Carlaw

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    Overview

    Publisher Description

    Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark e...

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