What to Do When Conflict Happens
by: Steve Ventura
$5.00
Condition
Used
New / Like New
Format
Paperback
Hardcover
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Product Details
Category - Non Fiction / Business & Economics
Format - Paperback
Condition - New
Listed - A month ago
Est. Publication Date - Jan 2006
Seller Description
Never used
Overview
Publisher Description
Presents a tool for employees to resolve workplace conflict through use of the C.A.L.M. model: Clarify the issue, Address the problem, Listen to the other side, and Manage your way to resolution. Vide...
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