15 Articles on unique Perspective onEffective Leadership	

Heavy Paperback (2 to 4 lbs)

Illinois

Business & Economics

15 Unique Perspectives on Effective Leadership

Harvard Business Review: Leadership Insights

Benson Smith

Tony Rutigliano

Hardcover (1 to 2 lbs)

How the World's Greatest Salespeople Develop Winning Careers

For four decades, The Gallup Organization has been gathering information and offering data-driven advice-conducting millions of interviews, compiling thousands of statistics, and building a wealth of facts about what really makes people successful (and happy) in their fields. Now Gallup uses its expertise to offer a unique, interactive StrengthsFinder.com Profile that will identify your top five talents-and help you start getting the most from them in your sales career. Each copy of this book has a special, individualized code that lets you access the StrengthsFinder Profile on the Internet. The product of a twenty-five-year, multimillion-dollar effort, the StrengthsFinder program interviews you and offers an in-depth, individualized analysis of your predominant strengths and personality traits. Using this book, you can then find out how to put your strengths to work in the real world, how others with similar talents have succeeded or failed, and why you may need to make essential changes in your career. Debunking the most-repeated myths about sales-from the myth that anyone can sell to the myth that a good salesperson can sell anything-Discover Your Sales Strengths shows you: * How to understand your top talents in sales-and focus on the ones that will help you most effectively plan your career * How to use your strengths to have an impact on other people-and gain a competitive advantage * How to find the right field, the right company, and the right boss for your talents * Why different approaches to the same sale can both succeed. (There is no one right way to sell!) A book that only The Gallup Organization could create, Discover Your Sales Strengths offers you a powerful new knowledge of who you are, what you're good at, and how you work best. And in today's world of sales, that is the most powerful tool of all.

Discover Your Sales Strengths

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Don Tapscott

Anthony D. Williams

How Mass Collaboration Changes Everything

In the world of Wikinomics, the choices for collaboration are endless. You can produce a television news clip for Youtube or create a community around your photo collection on Flickr. This new participation is changing how goods and services are invented, produced, marketed and distributed on a global basis. It presents far-reaching opportunities for every company and individual. With vivid and engaging examples Wikinomics explains the deep changes in technology, demographics and business that allow people to participate in the economy like never b4

Wikinomics

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James C. Anderson

James A. Narus

Heavy Hardcover (2 to 4 lbs)

Economics

Understanding, Creating and Delivering Value

"Significant developments in the second edition of Business Market Management: Detailed discussion of customer value management as a progressive, practical approach to deliver superior value to targeted market segments and customer firms and get an equitable return on the value delivered; Customer value management relies on building customer value models to gain an understanding of customer requirements and preferences, and what it is worth in monetary terms to fulfill them; Leading suppliers leverage the knowledge they gain from customer value models to create value-based sales tools that enable them to persuasively demonstrate and document the superior value their market offerings deliver; Extended consideration of brands in business markets, supported throughout with best-practice company examples; New sections focus on brands as resources, building brands and brand equity in business markets, positioning in business markets and crafting persuasive value propositions, branding market offerings, and global branding."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Business Market Management

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Margo Murray

How to Facilitate an Effective Mentoring Program

Explains how to set up Mentoring programs in businesses and other organizations.

Beyond the Myths and Magic of Mentoring

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Patrick M. Lencioni

Light Paperback (1 lb or less)

A Field Guide for Leaders, Managers, and Facilitators

The author of The Five Dysfunctions of a Team offers a plan for overcoming each challenge, using real-world examples and powerful assessment tools to create effective, functional, productive teams in any environment. Original.

Overcoming the Five Dysfunctions of a Team

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Thomas M. Siebel

Pat House

Light Hardcover (1 lb or less)

How Today's Market Leaders Are Increasing Revenues, Productivity, and Customer Satisfaction

The founder and CEO of Siebel Systems, the world's leading provider of eBusiness software, reveals the eight principles of eBusiness that companies must master to succeed in today's economy. How is IBM, one of the world's most complex business organizations, tying its many operations together to gain a unified view of its customers andpresenta unified view to its customers? How does Marriott International achieve its exceptional focus on guest satisfaction resulting in occupancy rates dramatically higher than the competition? How is WorldCom transforming itself from a long-distance telephone company into a provider of total communications solutions? In Taking Care of eBusiness, Siebel System's founder, chairman, and CEO, Tom Siebel shows how these and other market leaders are applying information and communication technology to better understand and satisfy their customers. Thanks to today's eBusiness technology, organizations can conduct business in any way their customers want; anytime, anywhere, in any language and currency, and through any channel. In today's competitive climate, that ability, says Siebel, is no longer just an option; it is a matter of business survival. The age of eBusiness is in truth the age of the customer. Today's empowered customers are able to switch to the competition with unprecedented ease and speed. Nothing is more critical for business success, therefore, than delivering the highest levels of customer satisfaction. While companies must still compete on price, product quality, and distribution, those factors alone are not enough to gain a competitive edge: Only organizations that can consistently satisfy and even anticipate their customers' needs will win the escalating battle for customer loyalty. And Tom Siebel knows whereof he speaks. Siebel Systems is the world's leading provider of eBusiness applications software; the technology enabling many of the largest and best-known organizations to transform themselves into customer-focused eBusiness leaders. Based on his company's hands-on experience in implementing successful eBusiness systems, Siebel reveals the eight essential principles of eBusiness, and outlines a straightforward, five-step process any company can use to become an effective eBusiness. Illustrated with detailed case studies that take an insider's look at the eBusiness strategies of companies such as Chase, Dow Chemical, Honeywell, Quick & Reilly, and others,Taking Care of eBusinessis nothing less than a manifesto for success in today's hypercompetitive marketplace.

Taking Care of E-Business

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Michael Treacy

Fred Wiersema

Choose Your Customers, Narrow Your Focus, Dominate Your Market

Why is it that Casio can sell a calculator more cheaply than Kellogg's can sell a box of corn flakes? Why can FedEx absolutely, positively" deliver your package overnight but airlines have trouble keeping track of your bags? What does your company do better than anyone else? What unique value do you provide to your customers? How will you increase that value next year? As customers' demands for the highest quality products, best services, and lowest prices increase daily, the rules for market leadership are changing. Once powerful companies that haven't gotten the message are faltering, while others, new and old, are thriving. In disarmingly simple and provocative terms, Treacy and Wiersema show what it takes to become a leader in your market, and stay there, in an ever more sophisticated and demanding world.

The Discipline of Market Leaders

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Johnathan Mun

Tools and Techniques for Valuing Strategic Investments and Decisions

"Mun demystifies real options analysis and delivers a powerful, pragmatic guide for decision-makers and practitioners alike. Finally, there is a book that equips professionals to easily recognize, value, and seize real options in the world around them." --Jim Schreckengast, Senior VP, R&D Strategy, Gemplus International SA, France Completely revised and updated to meet the challenges of today's dynamic business environment, Real Options Analysis, Second Edition offers you a fresh look at evaluating capital investment strategies by taking the strategic decision-making process into consideration. This comprehensive guide provides both a qualitative and quantitative description of real options; the methods used in solving real options; why and when they are used; and the applicability of these methods in decision making.

Real Options Analysis

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Anthony Parinello

Denis Waitley

 Sales strategies with C-Suite Executives

Paperback (1 to 2 lbs)

The Very Important Top Officer

Selling to VITO

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Jim Collins

Why Some Companies Make the Leap... and Others Don't

The Challenge Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning. But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? The Study For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great? The Standards Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck. The Comparisons The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't. The Findings The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness. The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence. A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology. The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap. “Some of the key concepts discerned in the study,” comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people.” Perhaps, but who can afford to ignore these findings?

Good to Great

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Robert L. Jolles

Eight Steps to Success from the World's Best Sales Force

The man who invented the acclaimed sales methods used by Xerox explains how and why they work and how companies of all sizes, in any industry, can adopt them to establish a super sales force. Using real-life examples and practical exercises, Jolles describes the eight stages of the decision-making cycle. Charts & graphs.

Customer Centered Selling

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John G. Miller

Practicing Personal Accountability at Work and in Life

What to really ask yourself. Practicing personal accountability in business and in life.

QBQ! the Question Behind the Question

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David Dorsey

"If you want to know how America's business wars are waged in the trenches, The Force is for you. A gripping book." --Newsday "SKILLFULLY REPORTED, INSIGHTFUL...Dorsey lights up our vision of the American salesman with his own sharply reported eyewitness account." --People In this fascinating book, reporter David Dorsey turns a year on the Xerox sales force into an emotionally charged human drama. The Force tracks Fred Thomas and his sales team from the shiny glass office building where work starts at dawn to the rolling green country clubs where they woo customers, from the smoke-filled bars where they unwind to the plush suburban bedrooms where they try to forget the pressures of the day. And as the year unfolds, we get swept up in the burning question at the center of all of their lives: will they make their quota? "Meet Fred Thomas. He's a real person, working in a real job in a real company. And he's the hero of The Force, David Dorsey's brilliant chronicle of life in the real world of contemporary business. Dorsey's book draws a picture that is as intimate as a great novel. It is a book that captures in the most essential details and the most sweeping prose the cross-wired paradoxes that lie at the heart of the New Economy. Fred is Us. He's the next-generation Willie Loman working in a world put into hyperdrive...Fred is the salesman as Everyman." --Harvard Business Review

The Force

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A Development and Coaching Guide

FYI for Your Improvement Handbook

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Stephan Schiffman

How Superior Salespeople Get That Way

Steve Schiffman shows how to suffer less stress when selling by better management of time, gathering more than usual amounts of information during interviews and delaying the presentation and closing stages of a sale

High-Efficiency Selling

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Shaun Ajani

A methodology for life, liberty and efficiency.

Perfect Life Management-the Life Wizard

If You Row, You Will Not Drift

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Edie Fraser

Robyn Freedman Spizman

Andi Simon

Inspiration, Wisdom, and motivation, for aspiring leaders.

Over 500 Insights from Extraordinary Leaders to Spark Your Success

Eyes on China is the ideal textbook for students entering the third year of a four-year course of Chinese language study and those who are ready to move from an intermediate to advanced level. Bridging the gap between informal spoken Chinese and more formal written Chinese, this textbook presents an on-the-ground perspective of what a visitor to China today might see and experience. Unlike other advanced-level textbooks, which typically feature essays, articles, and reviews from Chinese newspapers and magazines, the selections included here have all been written by the authors expressly for this book. They cover a range of timely China-related topics, including the problem of air pollution, corruption, infrastructure development, the development of high-speed rail, the prevalence of knock-off products in the marketplace, new tech trends, the contemporary art scene, and the relationship between mainland China and Taiwan. Each chapter's featured text is accompanied by grammar structure explanations, a vocabulary list, and other useful tools. · An ideal textbook for students progressing to advanced-level Chinese language study · Brand-new materials present a comprehensive understanding of China today · Features original selections enhanced by grammar explanations, vocabulary lists, and other tools

Women Mean Business

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Thomas K. Connellan

How to Grow People into Self Starters

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Lance Armstrong

Elizabeth Kreutz

Two autographed copies by Lance Armstrong.

Up Close and Personal

Lance Armstrong is a seven-time winner of the Tour de France and fulltime cancer fighter. He oversees the Lance Armstrong Foundation, a nonprofit organization that assists cancer patients around the world with managing and surviving the disease. He won the first of his record-setting seven Tour de France wins after surviving a nearly fatal bout with testicular cancer. In 2008, he was named one of Time magazine's 100 Most Influential People. He lives in Austin, Texas.

Comeback 2.0

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Rana Awdish

My Journey from Death to Recovery and the Redemptive Power of Hope

Now a Los Angeles Times Bestseller

The New York Times Book Review: "Awdish's book is the one I wished we were given as assigned reading our first year of medical school, alongside our white coats and stethoscopes...dramatic, engaging and instructive."

A riveting first-hand account of a physician who's suddenly a dying patient and her revelation of the horribly misguided standard of care in the medical world

Dr. Rana Awdish never imagined that an emergency trip to the hospital would result in hemorrhaging nearly all of her blood volume and losing her unborn first child. But after her first visit, Dr. Awdish spent months fighting for her life, enduring consecutive major surgeries and experiencing multiple overlapping organ failures. At each step of the recovery process, Awdish was faced with something even more unexpected: repeated cavalier behavior from her fellow physicians--indifference following human loss, disregard for anguish and suffering, and an exacting emotional distance.

Hauntingly perceptive and beautifully written, In Shock allows the reader to transform alongside Awidsh and watch what she discovers in our carefully-cultivated, yet often misguided, standard of care. Awdish comes to understand the fatal flaws in her profession and in her own past actions as a physician while achieving, through unflinching presence, a crystalline vision of a new and better possibility for us all.

As Dr. Awdish finds herself up against the same self-protective partitions she was trained to construct as a medical student and physician, she artfully illuminates the dysfunction of disconnection. Shatteringly personal, and yet wholly universal, she offers a brave road map for anyone navigating illness while presenting physicians with a new paradigm and rationale for embracing the emotional bond between doctor and patient.

In Shock

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Don Hyun Kiolbassa

A Buddhist Martial Arts Approach to Your New Business

Your pay isn't keeping up with the cost of living. Student debt weighs you down. Job opportunities just aren't there, and you feel like you're falling farther and farther behind. Maybe it's time to look beyond a traditional job and get ahead through a side hustle. In The Tao of the Side Hustle, martial arts champion and serial side hustler Don Hyun Kiolbassa applies principles of Wushu Kung Fu—the Chinese War Art popularized by Sun Tzu in Art of War—to provide a detailed framework for starting and growing your own venture. Don Hyun Kiolbassa is no stranger to side hustles. In addition to owning his own law firm, he is a CPA, martial artist, dynamic speaker and performer, and the motion capture model for some of the biggest action video games in the industry. When he was at his lowest professionally and financially, he had an epiphany that helped him grow a side hustle into a full-time business: the principles of Wushu Kung Fu apply to business just as they do to fighting. He turned to the fundamental principles of strategy learned in a lifetime of Martial Arts, including his time living as a Monk at the Shaolin Temple in China. In The Tao of the Side Hustle, Don shares this martial arts wisdom, blends Buddhist Martial Arts stories with strategic business, tax and legal principles, and explains how anyone interested in a side hustle or small business can follow in his footsteps. Learn how to: Identify a side hustle suited to your skills and passions Join forces with family, friends, colleagues, and mentors to help launch successfully Deal with failure, rejection, and doubt Manage your time, including juggling your side hustle with your primary gig Decide if your side hustle should become your full-time income source Grow your side hustle into a full-fledged business Scale your business by establishing your mission, hiring, managing, and building a culture If you know you want something better—a stronger financial picture, a better job, more control over your life—The Tao of the Side Hustle is your playbook for making it happen.

The Tao of the Side Hustle

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Mona Hanna-Attisha

A Story of Crisis, Resistance, and Hope in an American City

A NEW YORK TIMES NOTABLE BOOK * The dramatic story of the Flint water crisis, by a relentless physician who stood up to power.

"Stirring . . . [a] blueprint for all those who believe . . . that 'the world . . . should be full of people raising their voices.'"--The New York Times

"Revealing, with the gripping intrigue of a Grisham thriller." --O: The Oprah Magazine

Here is the inspiring story of how Dr. Mona Hanna-Attisha, alongside a team of researchers, parents, friends, and community leaders, discovered that the children of Flint, Michigan, were being exposed to lead in their tap water--and then battled her own government and a brutal backlash to expose that truth to the world. Paced like a scientific thriller, What the Eyes Don't See reveals how misguided austerity policies, broken democracy, and callous bureaucratic indifference placed an entire city at risk. And at the center of the story is Dr. Mona herself--an immigrant, doctor, scientist, and mother whose family's activist roots inspired her pursuit of justice.

What the Eyes Don't See is a riveting account of a shameful disaster that became a tale of hope, the story of a city on the ropes that came together to fight for justice, self-determination, and the right to build a better world for their--and all of our--children.

Praise for What the Eyes Don't See

"It is one thing to point out a problem. It is another thing altogether to step up and work to fix it. Mona Hanna-Attisha is a true American hero."--Erin Brockovich 

"A clarion call to live a life of purpose."--The Washington Post

"Gripping . . . entertaining . . . Her book has power precisely because she takes the events she recounts so personally. . . . Moral outrage present on every page."--The New York Times Book Review

"Personal and emotional. . . She vividly describes the effects of lead poisoning on her young patients. . . . She is at her best when recounting the detective work she undertook after a tip-off about lead levels from a friend. . . . ‛Flint will not be defined by this crisis,' vows Ms. Hanna-Attisha."--The Economist

"Flint is a public health disaster. But it was Dr. Mona, this caring, tough pediatrican turned detective, who cracked the case."--Rachel Maddow

What the Eyes Don't See

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Dima Elissa

Browse by categories

Harvard Business Review

Harvard Business Review: Leadership Insights

Benson Smith; Tony Rutigliano

Discover Your Sales Strengths

Don Tapscott; Anthony D. Williams

Wikinomics

James C. Anderson; James A. Narus; James C. Anderson

Business Market Management

Margo Murray

Beyond the Myths and Magic of Mentoring

Patrick M. Lencioni

Overcoming the Five Dysfunctions of a Team

Thomas M. Siebel; Pat House

Taking Care of E-Business

Michael Treacy; Fred Wiersema

The Discipline of Market Leaders

Johnathan Mun

Real Options Analysis

Anthony Parinello; Denis Waitley

Selling to VITO

Jim Collins

Good to Great

Robert L. Jolles

Customer Centered Selling

John G. Miller

QBQ! the Question Behind the Question

David Dorsey

The Force

Michael Lombardo, Robert Eichinger

FYI for Your Improvement Handbook

Stephan Schiffman

High-Efficiency Selling

Shaun Ajani

If You Row, You Will Not Drift

Edie Fraser; Robyn Freedman Spizman; Andi Simon

Women Mean Business

Thomas K. Connellan

How to Grow People into Self Starters

Lance Armstrong; Elizabeth Kreutz

Comeback 2.0

Lance Armstrong; Elizabeth Kreutz

Comeback 2.0

Rana Awdish

In Shock

Don Hyun Kiolbassa

The Tao of the Side Hustle

Mona Hanna-Attisha

What the Eyes Don't See

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